Contact Us
MyScorePrep is run by a small independent team, and email is the best way to reach us for support, bug reports, or feedback.
Last updated · Reviewed by the MyScorePrep content team
Email support
For any question about your account, the app, or this website, email support@myscoreprep.com.
Reporting a bug
If something isn't working, please include as much detail as you can so we can reproduce and fix it:
- What you were trying to do and what happened instead
- The page or section of the app (e.g. a specific practice test or flashcard deck)
- Your device and browser
- A screenshot, if possible
Reporting a content error
If you find an error in a question or explanation, the fastest way to flag it is the 'report a problem' option available directly on that explanation inside the app — this sends the report straight to our review queue. You're also welcome to email us with the specific question and what looks wrong.
Response expectations
We're a small team, so response times can vary depending on volume. We read every message and prioritize bug reports and content corrections, but we can't guarantee a specific response time.
Keep going
MyScorePrep is an independent SAT preparation platform and is not affiliated with or endorsed by College Board.